Terms & Conditions

COMPENSATION

Payment in advance is required for all services. The Client Organization agrees to make all “One-time Services” payments in advance either by purchasing directly on our website, or by our online gateway or bank-certified check at the moment of signing any Agreement, in order to get started with any service. The Client Organization agrees to pay “Monthly Services” by automatic credit card/Debit/ ACH transactions. Invoices will include monthly fees and any additional fees for any additional service that has been purchased by The Client Organization. Invoices will be issued and automatic transactions processed on the Renewal Date. Intenovate™ Inc. reserve the right to assess and collect late-payment charges of Late fee is to be paid in full on all past due balances. The Client Organization is 100% responsible for any applicable taxes. There is no grace period for payment plans; non- negotiable.

CLIENT RESPONSIBILITY AND UNLAWFUL CHARGEBACKS POLICY
Clients are advised that any attempt to issue an unlawful chargeback will result in theimmediate closure of their account. In such cases, the client will also be liable to pay a minimum of up to three times (3x) the original charge, in addition to a collections fee of $35 USD late fee. If paid after the close of business on the Due Date 1.5% USD late fee (of total fee), per day, if paid (5) within five days after the payment due date $2000, regardless of the original cost. By starting services with us, clients automatically agree to these terms and conditions.

CANCELLATION POLICY

All agreements may be terminated with or without cause by either party upon thirty (30) days' written notice. All services provided in advance will be charged upon early termination. Read the Refund Policy below. Intenovate™ Inc. and reserves the right to cancel any agreement on projects that are abandoned or lay dormant for more than 30 days with or without notice and without refund.

REFUND POLICY

A 100% refund will be made only in the event of a cancellation within 3 days of signing the initial contract. All sales are final. A project may be split into monthly payments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. All digital marketing packages including SEO and Social Media are not refundable, but the client may cancel with a notice written 30 days in advance. Read the Cancellation
Policy above. We do not offer any refund for services already delivered, started, or any other miscellaneous charges which are non-recoverable for Intenovate™ Inc. No payment will be refunded once an initial draft is provided. There are no partial refunds for projects mid-way through a milestone phase. There are no refunds or credits of any kind for Ghost Writing, Search Engine Optimization (SEO), Pay-Per-Click (PPC), Social
Media Marketing (SMM), Email Marketing, or any other third-party and/or online marketing service even if a fee was paid in advance. After a payment is made, there are no exceptions to our refund policy. Web design and development of projects demand extensive time, and resources, and incur internal expenses. Therefore once a payment or deposit is made, it is nonrefundable. Payment for hosting is non-
refundable. We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days. If you signed up for our services but did not make use of them after (3) business days of signing the contract, then you are still entitled to pay us and will not be able to be refunded for any previous payments. All billing cycles for agreed services will continue until The Client Organization sends a
cancellation notice in writing. Read Cancellation Policy above.

COMPLETION OF WORK

Where there is any delay from the Client Organization to supply content, pictures, videos, or any other material to us which leads to a delay in the completion of work, Intenovate™ Inc have the right to extend any previously agreed deadlines by a reasonable amount. Read Project Delays for more information. IntenovateTM Inc. reserves the right to cancel any
agreement on projects that are abandoned or lay dormant for more than 30 days with or without notice.

CONTENT MATERIALS

Client Organization must provide all content materials required by us to complete the work. Such materials may include, but are not limited to, written copy, logos, pictures, videos, and other printed material. Intenovate™ Inc. cannot and will not take responsibility for any copyright infringements caused by materials submitted by the client organization. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. For all Copy-writing Services (Content Optimization, Web Copy-writing,
Blog Writing, Press Release, Product Description, etc.), Intenovate™ Inc. will prepare the content materials that correspond to the project
set out by the Client Organization in terms of the number of pages, word count, keywords, and style. The Client Organization will receive an initial draft for approval before the completion of all Content Materials. Once the initial draft is approved, Intenovate™ Inc. will complete all additional content materials (Web pages, articles, blogs, press releases, etc.) The customer will then have 2 additional revisions to provide changes and final approval. Intenovate™ Inc.  grants the Client Organization the reasonable rights to display, publish, sell, and reproduce the Content Materials in any form that The Client Organization owns via purchase.

DOMAIN NAMES AND WEB HOSTING
Hosting and domain are not included in the price for Website Design. Client Organization is responsible for obtaining their own domain and hosting through us or a third-party company of their choice. Intenovate™ Inc. can supply the client organization account credentials for domain name registration and/or web hosting. Please read Additional Expenses for more information.

REVISIONS

We are pleased to offer you the opportunity to make 2 revisions to the project. Our website development, business solutions plans, and extended projects (such as ghostwriting) phase is flexible and allows certain variations to the original specification. However, any major deviation from the approved design will be charged at the rate of $375.00 per hour.

PROJECT DELAYS, CLIENT LIABILITY, AND APPROVALS
Any time frames or estimates that we give are contingent upon your full cooperation and complete and final content in photography for the work pages. During development, there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.
Intenovate™ Inc. will send out “Update” emails that will
require your attention and a response within (3) three business days minimum, otherwise, the project will be stalled. Communication is only confirmed via email and the email that we have on file. Social Media cannot/will not be used for updates, confirmations, etc. If there is travel required for the project, the Client pays for said travel. The travel must be confirmed no later than (10) ten days prior to travel. If the travel required is less than (10) ten business days, the Client must provide the travel
funds in full immediately upon expected booking. Travel in less than 48 hours cannot be accommodated. If The Client fails to provide content materials, pictures, or any other information that will cause a delay of over 3 days in the project, there will be a waiting period of 30 days to reinstate your project into the pipeline. On completion of the work, you will be notified and have the opportunity to review it. Nothing will be
published without approval. You must notify us in writing of any unsatisfactory points within 5 days of such notification. Once the final revision is approved, work cannot subsequently be rejected and the contract will be considered completed. Client Organization will receive website files, logins, passwords of their website, and final
copies of completed work.

WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL

PROPERTY RIGHTS

The client organization must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names, and trademarks, or any other material supplied to us. Intenovate™ Inc. will not be responsible for any claims or legal actions related to the content, graphic images, videos, registered company logos, names, and trademarks, or any other material supplied to us for your project.

LICENSING

Once the project is published, Intenovate™ Inc. grants the
client organization the license to use the project and its related software and contents for the life of the project. Should the Client Organization fail to complete their contractual payments, the Client Organization agrees to forfeit any and all previous payments, and the ownership of the contracted Brand, its IP, and its likeness in full. The Client Organization
understands that failure to complete obligatory payments will result in the account being closed and sent to collections.

NON-DISCLOSURE

Intenovate™ Inc  (and any subcontractors we engage) will
not at any time divulge any information that is proprietary to the client organization and will protect such information as confidential; neither will The Client Organization at any time divulge any information that is proprietary to the Intenovate™ Inc and  will protect such information as confidential.

ADDITIONAL EXPENSES

Any additional expense will be reimbursed to Intenovate™ Inc. by the Client Organization, within (5) five days of purchase, including but not
limited to the purchase of templates, third-party software, stock photographs, fonts, domain name registration, web hosting, event requirements, extensive travel for/to the Client or comparable expenses.

By booking any of Intenovate™ Inc services, you automatically agree, fully, to these terms and conditions in addition to your contractual
obligations.